Insurance, Customer Experience and Millennials: Solving the Value Equation

This webcast will attempt to answer the question, 'What would need to happen to make life insurance bought, and not sold,' from the perspective of a millennial in the insurance industry. The presenters will discuss the potential reasons why millennials have insurance gaps, while focusing on the salience of insurance value. Through this examination, they will review a few possible ways for life insurers to increase their reach by offering it as a value creator for financially savvy millennials.

At the conclusion of the webcast, attendees will be able to:
• Identify potential barriers to millennial insurance purchases
• Evaluate what could be done to make their products more appealing to millennials
• Create value salience in the marketplace

Nathan James Bernardi, FSA, CERA (Moderator)

Manager, RSM US LLP

Emily Jeanne Lorentzen, FSA, MAAA

Lead Actuary for Strategic Initiatives, Kuvare Holdings

Emily leads the actuarial analysis for Kuvare's strategic initiatives. She has over 10 years of experience in actuarial modeling, financial reporting, and project leadership. Most recently, she was with KPMG as a manager in Advisory services assisting insurance clients with large scale transformations, risk management, and providing actuarial audit support.

David Mamane, FCAS, FCIA

Actuarial Analyst, Aon

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Webcast Session
07/16/2020 at 2:00 PM (EDT)  |  Recorded On: 07/21/2020
07/16/2020 at 2:00 PM (EDT)  |  Recorded On: 07/21/2020
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