The Human Element of Modernization

The insurance industry is in a constant state of transformation. As organizations adapt to the effects of COVID-19, undergo modernization efforts and implement new technologies, soft or “human” skills are becoming key differentiators for success. Skills such as communication, empathy, storytelling, leadership, problem-solving and more are separating the good from the great actuaries. Those who possess these skillsets can better translate data and most efficiently leverage systems and teams. At the same time, by taking a human approach to modernization efforts, leaders will be able to best engage and motivate their workforces, while building teams that will excel in the future of work.

Chad Record (Moderator)

Jacobson

Chad Record is Assistant Vice President for The Jacobson Group’s life team. In this role, he connects life and disability clients with temporary staffing and subject matter experts solutions. Chad brings a true insider perspective, having worked within the insurance industry itself before joining Jacobson nearly 10 years ago. Chad remains committed to the success of the industry and shares his insights through speaking engagements and other thought leadership.

Elizabeth K Dietrich FSA,CERA,MAAA

Vice President & Actuary; Prudential Financial, Inc.

Liz Dietrich is vice president and chief actuary for Prudential Annuities. In this role, Liz is responsible for actuarial pricing, experience analytics and assumptions, and actuarial strategy supporting Prudential’s individual annuities business. Liz is a member of the Senior Leadership Teams for both the Annuities business and Prudential’s Actuarial organization.Liz’s prior experience spans traditional and non-traditional actuarial roles across Prudential. Prior to becoming the Annuities Chief Actuary, Liz was the Valuation Actuary for Prudential Retirement, where she was responsible for all actuarial valuation activities as well as the transformation of Retirement’s end-to-end valuation systems and architecture. Prior to that, Liz served as the lead actuary in Prudential’s Enterprise Regulatory Coordination Office, responsible for regulatory engagement pertaining to Prudential’s enhanced supervision as a U.S. nonbank Systemically Important Financial Institution (SIFI) and Global Systemically Important Insurer (G-SII). Here, Liz led the Actuarial interaction with group-wide supervisors at the federal, state, and international levels, as well as the Company’s advocacy on emerging group-wide insurance capital standards. Liz also spent several years earlier in her career in actuarial roles across multiple businesses, performing valuation, pricing, modeling, and new product R&D. Liz began her career 15 years ago as an associate on Prudential’s Actuarial Leadership Development Program (ALDP). She later served as an advisor to ALDP associates and co-chair of the ALDP oversight council. A champion for talent, Liz devotes time to mentoring associates across the company. She currently co-leads Prudential’s Actuarial of the Future talent initiative and serves as a leader and coach in Prudential’s Black Leadership Forum.Liz graduated summa cum laude from the Pennsylvania State University with a Bachelor of Science degree in Actuarial Science and minor degrees in Mathematics and Statistics. A frequent speaker with professional and industry organizations, she is a Fellow of the Society of Actuaries (FSA), a member of the American Academy of Actuaries (MAAA) and a Chartered Enterprise Risk Analyst (CERA).In her personal time, Liz loves the outdoors and is an avid runner, hiker, and skier.

Kelly M Hennigan FSA,CFA

Vice President, Head of Investment Operations, Venerable

Kelly Hennigan has over 20 years of experience in the financial services industry in both asset and liability roles. She is Vice President and head of Investment Operations at Venerable. Previously, she worked at Voya Financial holding roles across Actuarial Transformation, Insurance Investments, and Voya Investment Management's Portfolio Management and Capital Markets areas. Prior to joining Voya in 2007, Kelly was a fixed income credit analyst at Hartford Investment Management Company. Kelly began her career with Hartford Life's actuarial program. Kelly received an M.S. in Mathematics with a concentration in Actuarial Science and a B.A. in Spanish from the University of Connecticut. She is a Fellow of the Society of Actuaries, the Special Interest Section representative on the SOA's Professional Development Committee (PDC), a contributing editor for The Actuary magazine, and past Chair of the SOA's Leadership & Development Section Council. Kelly is a frequent speaker at actuarial events and has authored pieces for The Actuary Magazine and The Stepping Stone. She also holds the Chartered Financial Analyst designation. Her community activities include previously serving as a mentor to students in the University of Connecticut's Leadership Legacy Program.

Matthew J Wininger FSA,MAAA

Senior Director, Pricing; Legal & General Retirement America

Matt Wininger is Pricing Senior Director at Legal & General Retirement America, with responsibility for liability modelling, pricing process, and deal structuring. He leads the underwriting and actuarial modeling functions, and drives the pricing team’s continuous improvement efforts.Matt has 20 years’ experience in life insurance and annuity finance, audit, capital management, and forecasting. He previously worked at MassMutual, Deloitte, and The Hartford.Matt is a Fellow of the Society of Actuaries and previously volunteered on the Actuarial Standards Board Life Committee.

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Webcast Session
09/01/2020 at 11:45 AM (EDT)  |  Recorded On: 09/10/2020
09/01/2020 at 11:45 AM (EDT)  |  Recorded On: 09/10/2020
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